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  • Retail locations
  • Frequently Asked Questions


    Obtaining organic labeling for cosmetics considerably restricts the choice of raw materials used in their composition, which has an impact on the sensorial qualities and the scent of the final products. A limited number of preservatives are tolerated. At IXXI, our main priority is to use ingredients of natural origin. IXXI products are formulated without parabens, phenoxyerthanol, GMOs, nanoparticles or mineral oils.
    All products, with the exception of 2 formulas containing a sun filter*, are made with a minimum of 90% natural active ingredients.

    * ELIXIR Fine DAYTIME Emulsion SPF 15 and PEARLIXIME BRIGHTENING Perfecting Cream SPF 20
    All ingredients used are listed (by INCI name) on every IXXI product packaging. For further information, please contact the Customer Service Department by writing to: IXXI, Service Consommateur, 1078 route André Dupuy, CS 60030, F-40260 CASTETS or by e-mail at .
    The use-by-date is printed on each product packaging, inside a pictogram of an open jar.
    We send free samples to all retail locations allowing customers to test our different lines and complementary product ranges and thanking them for their purchases. We invite you to visit one of our retail locations nearest you where our products are distributed. A beauty advisor will introduce our products and provide samples corresponding to your skin type.
    Our products are distributed in pharmacies and parapharmacies. To find the retail location nearest you, click here.
    In compliance with existing regulations, IXXI skincare products are not tested on animals.
    IXXI products are also suitable for men's skin.
    IXXI products are not contraindicated for pregnant women. Pregnancy is a time of hormonal imbalance and it is therefore preferable to ask your physician for advice before use.